In Google Chrome, pop-up blocking is enabled by default.

To disable the Google Chrome pop-up blocker:

  1. Click the Google Chrome wrench icon to access browser settings.
  2. Select ‘Options’ to open the Options dialog box.
  3. Click Under the Hood.
  4. Click Content settings.
  5. In the Pop-ups section, check the Do not allow any site to show pop-ups (recommended) radio button and then click the Manage Exceptions…
  6. Add the location of your BMC FootPrints Service Core instance or instances to the Pop-up Blocker exception list (either the Distinguished Name or the IP address will work) in the Add a new exception pattern field.
  7. Make sure Allow is selected from the Action drop-down list.
  8. Press the Enter key.
  9. Close the Content Settings tab to exit the Options The task is complete.